Wednesday, September 28, 2011

The first real competitor to the iPad

The new Kindle Fire. It works as a competitor because it's not trying a cargo cult copy of hardware specs to make it a success. Amazon sells hardware to sell media to you, Apple sells media to sell you hardware. [Link]
The Kindle Fire’s slogan says it all: “All the content. Ultra-fast web browsing.” That’s the best sort of marketing message: simple, appealing, and true. Well, we’ll see how fast their new cloud-boosted Silk browser is in practice, but the content part is undeniably true. If you buy a Kindle Fire, you’ll have no trouble finding and buying books, movies, and apps. The deal for Amazon Prime members is good too: unlimited streaming of movies and TV shows. (Streaming, I believe, means it won’t work offline, but Amazon also sells and rents movies and TV shows for offline viewing.)

It’s all about the content, though. That’s the difference that other tablet makers missed. Motorola, Samsung, RIM — they seem to be chasing the iPad on specs, building the best tablet they can manage at the same starting price of around $500. But they have no clear message telling people what you can do with them.

Back in June, Harry McCracken laid out the key question to ask of any tablet: “Why should somebody buy this instead of an iPad?” The Kindle Fire is interesting because it’s the first one with a good answer: it’s much cheaper, Amazon offers a digital content ecosystem that rivals Apple’s (fewer apps, more books), and millions of people already use and enjoy Kindle hardware. The e-ink Kindles are to the Kindle Fire what the music-playing iPods were to the iPhone, and what the iPhone was to the iPad — traction in the mass market based on trust and loyalty.

Amazon built an alternative to the iPad, rather than a direct competitor. It’s a different market segment. As Steve Jobs explained back in 2010 at the introduction of the original iPad, there’s unexplored territory between smartphones and laptops.

Apple and Amazon are approaching this tablet territory from opposing sides. The iPad takes it on from the high end. It’s the best possible device in that price range from the world’s best maker of devices. The Kindle Fire takes it on from the low end. The iPad is a credible laptop replacement for many people — and with iCloud and another year or two of hardware improvements, that’s going to be true for more and more people. The Kindle Fire is a laptop replacement for almost no one. It’s a peripheral, not a second computer — and it’s priced accordingly. You can get a Kindle Fire and a new top-of-the-line e-ink Kindle Touch for less than the price of an iPad. It’s a very different take.

The iPad and Kindle Fire are emblematic of their makers. Apple’s primary business is selling devices for a healthy profit, and they back that up with a side business of selling digital content for those devices. Amazon’s primary business is as a retailer, including as a retailer of digital content. They back that up with a side business of low-cost digital devices that are optimized for on-the-fly purchasing of anything and everything Amazon sells. The Kindles are to Amazon what the printed catalog was to Sears a century ago.


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